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Quality-assured, sustainable and value-creating information
About the DIKAR Framework
From Data to Value
In today’s digital society, information management is no longer just about preserving records – it is about creating real value for society, citizens, and the organisation. Achieving this requires cross-disciplinary teams where IT specialists, information and record managers, analysts, information architects, security officers and operational units collaborate toward a shared goal.
When diverse competencies come together, a common language and structure are essential. This ensures high-quality data and usable information that forms the basis for analysis, knowledge-building, informed decision-making and value creation. This is where the DIKAR Framework comes in.
A Scandinavian Approach to Data-Driven Transformation
The DIKAR Framework is built on a scientific foundation – yet it has been further developed for practical application in public organisations seeking to create value from their data. Drawing on information and knowledge theory, the DIKW model (knowledge pyramid), and the DIKAR model (Ward & Peppard, based on N. Venkatraman) the framework provides a shared logic that including:
Information systems and computer science
Archival science
Information science
Knowledge management
Organisational principles
This results in a coherent, Scandinavian-inspired approach to data- and value-driven public sector development and information management.
The House as a Metaphor
A house only works if all systems – water, electricity, ventilation, heating, and sewage – are coordinated and function together. Each system requires its own expertise but also an understanding of how all systems interact.
Organisations function the same way: data, analyses, standards, models, processes, and decisions must be coordinated to create real value.
The DIKAR Framework is the blueprint for a data-driven organisation. It shows how an organisation can develop so that data is systematically transformed into value for society, citizens, and the organisation.
From Data to Results
The DIKAR Framework guides organisations to work systematically and in a value-driven manner across the entire chain:
Data → Information → Knowledge → Action → Result
It provides a structured approach to quality-assure each step of the information process, through the coordination of systems, standards, models, metadata, and cross-disciplinary collaboration. A coherent and coordinated approach to information management, aligned with organisational objectives, lays the foundation for creating measurable value and societal impact.
Practical and Implementable
DIKAR Framework is designed for practical implementation, not just theory. It integrates:
Information governance and provenance
Long-term preservation and authenticity
Data quality, decision-making and value creation
By combining theory and practice, DIKAR establishes a supporting infrastructure of systems, standards, models and metadata – providing a stable foundation to turn data into actionable results.
Listen to the presentation “From Records to Value", Arkeion conference, Royal Swedish Academy of Engineering Sciences (IVA), Stockholm 2025-10-14
DIKAR Framework – Key Principles
Common Framework – integrates standards, disciplines, and perspectives across the entire information lifecycle.
Data to Result – connects data management directly to measurable organizational outcomes.
Value-Oriented – ensures that all information work contributes to real value creation.
Holistic Perspective – aligns information governance, data quality, and operational improvement across public organizations in a structured approach.
Further reading
DIKAR model
Ward, John; Peppard, Joe, "Strategic planning for information systems", 2002
Based of the work of N Venkatraman page 207.
Data-driven organisational development and information management
OECD (2019). The Path to Becoming a Data-Driven Public Sector
Explains why the public sector needs data-driven frameworks
EU-kommission European Interoperability Framework (EIF)
Coordination of standards, interoperability, and data sharing.
ISO 30401:2018 – Knowledge management systems – Requirements.
International standard for knowledge management.
ISO 8000 (Data Quality) eller ISO 9001 (Quality Management Systems)
Standards for quality and results.
Background
The DIKAR Framework was developed by Nicklas Malmsjö, Uppsala, Sweden.
With an interdisciplinary background in information science, informatics, knowledge management and archival science he has since 2016 further developing the DIKAR model – from a theoretical concept into a practically applicable framework for data- and value-driven organisational development and information management specifically adapted for public sector organizations.
The result is a data-driven framework that brings theory and practice together and shows how data, step by step, is transformed into value and benefits for society, citizens, and organisations.
For more information about the DIKAR Framework:
mail: contact.dikarframework@gmail.com
Nicklas Malmsjö, Uppsala, Sweden
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© 2025 Nicklas Malmsjö – DIKAR Framework™
This material may be freely used by public organisations for educational and research purposes, provided that the source is acknowledged. Commercial use or modification requires prior written permission.
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